Santafeconcept Online Store Policy

Last updated: 28-02-2025

Welcome to Santafeconcept.com. By accessing and using our site, you agree to the following terms. Please read them carefully before making a purchase.

1. General Information
   Santafeconcept is an online store operating in Quebec. Our goal is to offer quality products with reliable service.
2. Orders and Payments
   All orders are processed in Canadian dollars (CAD).
   We accept payments via majors credit and debit cards also google and apple pay.
   A confirmation email will be sent to you after your purchase.
   Santafeconcept reserves the right to cancel any order in case of pricing errors or payment issues.
3. Shipping and Delivery
   We deliver within Quebec, Canada.
   Estimated delivery times vary from 1 to 3 business days depending on your location may vary with holydays.
   Shipping fees are calculated at checkout.
   Santafeconcept is not responsible for delays caused by carriers.
4. Return and Refund Policy
   You have 10 days after receiving your order to request a return.
   Products must be returned in their original condition with intact packaging.
   Some items, such as wearable and electronics parts, are not eligible for returns.
   Refunds are issued according to the original payment method.
   Return shipping costs are the customer’s responsibility, except in cases of defective products or errors on our part.
5. Personal Data Protection
   We collect certain personal information to process your orders and enhance your user experience.
   Your data will not be sold or shared with third parties without your consent, except when required by law.
   We implement security measures to protect your information from unauthorized access.
6. Liability
   Santafeconcept cannot be held responsible for direct or indirect damages resulting from the use of our site or products.
   Product descriptions and images are provided for reference only and may contain errors or minor variations.
7. Changes to Terms
   Santafeconcept reserves the right to modify these terms at any time.
   Changes will take effect as soon as they are published on the website.
8. Contact
   For any questions, you can contact us at:

Email: info@santafeconcept.com
Phone: 418-365-1314

Thank you for trusting Santafeconcept.com for your purchases!